FAQ - Melawares

About the Brand

For 40 years, Melawares has been the #1 brand and most trusted brand of dinnerware in the Philippines. We pride ourselves in delivering stylish, affordable, and safe dinnerware in every Filipino household and we hope that we will continue to bring you the best dining experience through the wide array of our products that will suit your style.

About Our Products

All our products are made of high quality material called “Melamine”. Melamine is an organic compound that is durable and when turned into resin, it forms plastic used for dinnerware and other utensils.

**Stylish** – We make sure that we have something to offer that will suit everyone from the sophisticated classic design of floral up to the most trendy patterns and modern colors.

**Practical** – When it comes to value for money Melawares’ dinnerware is your best choice, aside from its very affordable price, our dinnerware has break-resistant and scratch-resistant features that makes it durable. With proper care and use it will last for years.

**Safe** – Our customer’s safety is always our priority, that is why we make sure that all our products will meet hygienic standards and are safe to use. Melawares dinnerware is certified food-grade safe and BPA-Free.

Delivery Policy

Orders within Metro Manila are free for a minimum order of P2,500. Orders outside Metro Manila (ex. Bulacan, Rizal, Laguna) will be charged a fixed delivery fee of P300 plus P80 / kilo over total order of 3.00 kilograms.

Metro Manila orders are processed and delivered within 2-3 business days, except Sundays. Luzon orders 5-7 business days. For the rest, it will be 14-16 business days. Orders are not shipped on Sundays and national holidays. All provincial deliveries are air freight and coursed through LBC. Please check the latest delivery schedules here.

Provincial deliveries whether or not they are above P2,500 will be charged a delivery fee.

	Metro Manila (below P2,500)	All province Not Metro Manila
FEE	P 120	P 300 < 3 kg Plus P 80/kilo above 3 kg
TIME	2-3 days except Sunday	Click here for latest

Payment Policy

Currently, we accept COD and can accept Credit Card payments

We also accept bank transfer to the below accounts:

Max.Ideas Corporation

Union Bank – 002050010248
BPI – 0193-3625-59
BDO – 00059-8023238

Return Policy

We will only accept returns for items that are clearly damaged upon receipt. Please ensure you email cu*************@me*******.com with your order number and a photo of the damage. We accept damages within 7 days upon receipt.

Customer Service

For further inquiries and support. Please send your messages at 0919-086-2436.

Or at cu*************@me*******.com

If you have paid and did not receive your goods please contact us at 0919-086-2436.